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Ever ordered the same pair of jeans in multiple sizes just to find the right fit? J.Crew is using technology to help solve that problem. At the 2026 Forbes CIO Summit, Danielle Schmelkin, CIO of J.Crew Group, spoke with Forbes Senior Editor Maggie McGrath about the retailer's online fit assistant, which is helping reduce returns and giving the company new insights into what shoppers want.

On the profile · Nov 12, 15:11